Window work: Screen-based eldercare and professional precarity at the welfare frontier

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Digital technologies have become essential components in the organisa-tion and delivery of elder care. With this article, we want to contribute to the study and discussion of the role and effects of monitors and telecare solutions in situated care practices. Drawing on ethnographic fieldwork among elderly citizens and healthcare workers in Denmark during the early phases of the corona crisis, we explore the introduction of screen-based technologies in eldercare and their implications. Our focus is particularly on what health professionals must do, to accomplish mean-ingful encounters through screens. In this context, we introduce the concept of “window work” to highlight how screens are active participants in care and how they frame and delimit what health practitioners can see, do and achieve in everyday care practices in significant and often unpredictable ways.

Original languageEnglish
JournalInternational Journal of Ageing and Later Life
Volume15
Issue number2
Pages (from-to)23-50
Number of pages28
ISSN1652-8670
DOIs
Publication statusPublished - 2022

Bibliographical note

Publisher Copyright:
© The Authors.

    Research areas

  • care work, digital technologies, elder care, screens, senses

ID: 309279915